Category: Psychiatry/Psychology

The Psychology of Salesmanship

Until the last few years the mere mention of the word "psychology" in connection with business was apt to be greeted with a shrug of the shoulders, a significant raising of the eyebrows--and a change of the subject. Psychology was a subject that savored of the class room, or e...

Chapters

9. CHAPTER IX

In the last chapter we left the Salesman at that stage of the Approach where the prospect manifests enough interest to ask a question or make an interrogative objection. This is...

7. CHAPTER VII

There are several stages or phases manifested by the buyer in the mental process which results in a purchase. While it is difficult to state a hard and fast rule regarding the s...

8. CHAPTER VIII

Old salesmen hold that in the psychology of the sale there is no more important stage or phase than the introductory stage--the stage of the Approach. Pierce says: "Experienced...

10. CHAPTER X

The "Closing" is a stage of the sale that is an object of dread to the majority of salesmen. In fact some salesmen content themselves with leading the prospect to the point bord...

6. CHAPTER VI

Nearly all teachers of or writers upon Salesmanship lay much stress upon what is called "The Pre-Approach," by which term is indicated the preliminaries leading up to the Approa...

5. CHAPTER V

_The Faculties of Application._ This group consists of two qualities: that of _Firmness_, or Decision; and that of _Continuity_, or Patience. These faculties, together with Self...

3. CHAPTER III

VI. _Hope._ The Salesman should cultivate the Optimistic Outlook upon Life. He should encourage the earnest expectation of the good things to come, and move forward to the reali...

4. CHAPTER IV

The second important element in a sale is the Mind of the Buyer. In the mind of the buyer is fought the battle of the sale. Within its boundaries are manifested the movements wh...

1. CHAPTER I

Until the last few years the mere mention of the word "psychology" in connection with business was apt to be greeted with a shrug of the shoulders, a significant raising of the...

2. CHAPTER II

In the Psychology of Salesmanship there are two important elements, viz: (1) The Mind of the Salesman; and (2) the Mind of the Buyer. The proposition, or the goods to be sold, c...