Chapter 4

MEASUREMENT ................................................. 90

Definition of Measurement--Importance of Measurement in Psychology--Relation of Measurement in Psychology to Measurement in Management--Importance of Measurement in Management--Measurement in Traditional Management--Measurement in Transitory Management--Measurement in Scientific Management--Qualifications of the Observer--Methods of Observation--Definitions of Motion Study and Time Study--Methods of Motion Study and Time Study--Summary: (a) Effect of Measurement on the Work; (b) Effect of Measurement on the Worker; (c) Future Results to be Expected; (d) First Step Toward Obtaining These Results.