The Knack of Managing

Don't you see, to grasp the real KNACK OF HANDLING "HELP," the necessity for making what you want from them balance with what they want from you? If there isn't that balance, th...

"I found much of the delay was due to certain Victorian notions about set-up time. The prevailing idea was to give an operator a good big job to minimize that item of expense.

How different the new owner's viewpoint! His brother-in-law, he found, was thoroughly competent. He'd simply got off on the wrong foot. In the kitchen and the storeroom, he was...

Mr. H--, though, is still taking them on, still paying them $5 a week--or maybe it's $10--still treating them all alike. He gets a lot of bright young fellows into the business....

"Why, listen. You, the best man we have on _decisions_, spend more than half your time _digging_, while your assistants spend much of their time making decisions. What's the res...

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There is, we shall find, a single problem with which the planner, the constructive manager, deals. Again, it doesn't make a particle of difference whether it's Mr. Schwab and Be...

Every business, every job has its "readers"--some element which, once injured or neglected, affects the welfare, the health, the profits, or the ultimate success of the business...