Chapter 1

CHAPTER PAGE

I. THE AMERICAN BUSINESS MAN 1

II. THE VALUE OF COURTESY 17

III. PUTTING COURTESY INTO BUSINESS 40

IV. PERSONALITY 70

V. TABLE MANNERS 94

VI. TELEPHONES AND FRONT DOORS 108

VII. TRAVELING AND SELLING 130

VIII. THE BUSINESS OF WRITING 153

IX. MORALS AND MANNERS 183