Category: Essays, Letters & Speeches

Tales of the Road

Salesmanship is the business of the world; it is about all there is to the world of business. Enter the door of a successful wholesale or manufacturing house and you stand upon the threshold of an establishment represented by first-class salesmen. They are the steam --and a bi...

Chapters

16. Chapter 16

A bunch of us sat in the Silver Grill of the Hotel Spokane where we could see the gold fish and the baby turtles swimming in the pool of the ferned grotto in the center of the r...

15. Chapter 15

Salesmen are told many things they should do; perhaps they ought to hear a few things they should not do. If there is one thing above all others that a salesman should observe,...

17. Chapter 17

To hire and handle salesmen is the most important work of the head of the house. When a man goes out on the road to represent a firm, his traveling expenses alone are from five...

13. Chapter 13

The credit man was the subject of our talk as a crowd of us sat, one Sunday afternoon, in the writing-room of the Palace Hotel at San Francisco. The big green palm in the center...

8. Chapter 8

The traveling man must use tactics just the same as does the general. He may not have at stake the lives of other men and the success of his country; but he does have at stake--...

7. Chapter 7

I sat with a group of friends around a table one evening not long ago, in one of the dining rooms of the Brown Palace Hotel in Denver. The dining room was done in dark stained o...

14. Chapter 14

The ways must be as many as the men he meets. The dispositions of men are as varied as their looks. A kind word will win one man and a bluff another. A generous deed will go rig...

12. Chapter 12

"Do I like cancellations? Well, I guess not!" said a furnishing goods friend, straightening up a little and lighting his cigar as a group of us sat around the radiator after sup...

1. Chapter 1

Salesmanship is the business of the world; it is about all there is to the world of business. Enter the door of a successful wholesale or manufacturing house and you stand upon...

10. Chapter 10

"Getting a merchant's attention," said the furnishing goods man, "is the main thing. You may get a man to answer your questions in a sort of a way but you really do not have his...

6. Chapter 6

Let's clear the ground of dead timber. Old men of any sort and young men who haven't fire in their eyes and ginger in their feet need not apply. The "Old Man," who sits in the h...

4. Chapter 4

The man who believes that on every traveling man's head should rest a dunce cap will some fine day get badly fooled if he continues to rub up against the drummer. The road is th...

2. Chapter 2

Many a bill of goods is sold on the road through the influence of the clerk. The traveling man who overlooks this point overlooks a strong one. The clerk is the one who gets nex...

5. Chapter 5

The helping hand is often held out by the man on the road. Away from home he is dependent upon the good will of others; he frequently has done for him an act of kindness; he is...

3. Chapter 3

Salesmanship has already been defined as the art of overcoming obstacles, of turning defeat into victory by the use of tact and patience. Courtesy must become constitutional wit...

9. Chapter 9

"The house," said the furnishing goods man, sailing on our old tack of conversation, "sometimes makes it hard for us, you know. I once had a case like this: One of my customers...

11. Chapter 11

Is not the salesman on the road who sells goods to one customer at one price and to another at another price, a thief? Is not the house which allows its salesman to do this an a...

18. Chapter 18

With all of his power of enduring disappointment and changing a shadow to a spot of sunshine, there yet come days of loneliness into the life of the commercial traveler--days wh...