Part 3
The success of the plan does not depend entirely upon the houses being the property of the superintendent. I would urge people, if possible, to purchase the houses of which they undertake the charge; but if they cannot, they may yet do a valuable little bit of work by registering a distinct declaration that they will supervise such and such a house, or row, or street; that if they have to relinquish the work, they will say so; that if it becomes too much for them, they will ask for help; that any one desiring information about the families dwelling in the houses they manage may apply to them.
It is well known that the societies at work among the poor are so numerous, and labor so independently of each other, that, at present, many sets of people may administer relief to a given family in one day, and perhaps not one go near them again for a long interval; yet each society may be quite systematic in its own field of operation. It seems to me, that though each society might like to go its own way (and, perhaps, to supply wants which the house-overseer might think it best to leave unsupplied), they might at least feel it an advantage to know of a recognized authority, from whom particulars could be learned respecting relief already given, and the history of the families in question.
Any persons accustomed to visit among the poor in a large district, would, I believe, when confining themselves to a much smaller one, be led, if not to very unexpected conclusions, at least to very curious problems. In dealing with a large number of cases the urgency is so great, one passes over the most difficult questions to work where sight is clear; and one is apt to forget Sissy Jupe's quick sympathetic perception that percentage signifies literally nothing to the friends of the special sufferer, who surely is not worth less than a sparrow. The individual case, if we cared enough for it, would often give us the key to many.
Whoever will limit his gaze to a few persons, and try to solve the problems of their lives--planning, for instance, definitely, how he, even with superior advantages of education, self-control, and knowledge, could bring up a given family on given wages, allowing the smallest amount conceivably sufficient for food, rent, clothes, fuel, and the rest--he may find it in most cases a much more difficult thing than he had ever thought, and sometimes may be an impossibility. It may lead to strange self-questioning about wages. Again, if people will watch carefully the different effect of self-help and of alms, how the latter, like the out-door relief system under the old Poor-Law, tends to lower wages, undermines the providence of the poor, it may make them put some searching questions to themselves upon the wisdom of backing up wages with gifts. Then they may begin to consider practically whether in their own small sphere they can form no schemes of help, which shall be life-giving, stimulating hope, energy, foresight, self-denial, and choice of right rather than wrong expenditure.
They may earnestly strive to discover plans of help which shall free them from the oppressive responsibility of deciding whether aid is deserved--a question often complicated inextricably with another, namely, whether at a given moment there is a probability of reformation. All of us have felt the impossibility of deciding either question fairly, yet we have been convinced that gifts coming at the wrong time are often deadly. Earnest workers feel a heavy weight on their hearts and consciences from the conviction that the old command "Judge not" is a divine one, and yet that the distribution of alms irrespective of character is fatal. These difficulties lead to variable action, which is particularly disastrous with the poor. But there are plans which cultivate the qualities wherein they are habitually wanting, namely, self-control, energy, prudence, and industry; and such plans, if we will do our part, may be ready at any moment for even the least deserving, and for those who have fallen lowest.
Further details as to modes of help must vary infinitely with circumstances and character. But I may mention a few laws which become clearer and clearer to me as I work.
It is best strictly to enforce fulfillment of all such duties as payment of rent, etc.
It is far better to give work than either money or goods.
It is most helpful of all to strengthen by sympathy and counsel the energetic effort which shall bear fruit in time to come.
It is essential to remember that each man has his own view of his life, and must be free to fulfill it; that in many ways he is a far better judge of it than we, as he has lived through and felt what we have only seen. Our work is rather to bring him to the point of considering, and to the spirit of judging rightly, than to consider or judge for him.
The poor of London (as of all large towns) need the development of every power which can open to them noble sources of joy.
FOOTNOTE:
[3] The ultimate step taken to enforce payment of rent is to send in a broker to distrain.
BLANK COURT; OR, LANDLORDS AND TENANTS.
_October, 1871._
Three ladies were standing, not long ago, in a poor and dingy court in London, when a group of dirty-faced urchins exclaimed, in a tone, partly of impudence and partly of fun: "What a lot o' landladies, this morning!"
The words set me thinking, for I felt that the boys' mirth was excited, not only by the number of landladies (or of ladies acting as such), but also, probably, by the contrast between these ladies and the landladies they usually saw. For the landlady to the London poor is too often a struggling, cheated, much-worried, long-suffering woman; soured by constant dealing with untrustworthy people; embittered by loss; a prey to the worst lodgers, whom she allows to fall into debt, and is afraid to turn out, lest she should lose the amount they owe her; without spirit or education to enable her to devise improvements, or capital to execute them--never able, in short, to use the power given her by her position to bring order into the lives of her tenants: being, indeed, too frequently entirely under their control. There is a numerous class of landladies worse even than this--bullying, violent, passionate, revengeful, and cowardly. They alternately cajole and threaten, but rarely intend to carry out either their promises or their threats. Severe without principle, weakly indulgent towards evil, given to lying and swearing, too covetous to be drunken, yet indulgent to any lodger who will "treat" them; their influence is incalculably mischievous.
Ought this to be the idea suggested by the word "landlady" to the poor of our cities? The old word "landlord" is a proud one to many an English gentleman, who holds dominion over the neat cottage, with its well-stocked garden; over the comfortable farm-house; over broad, sloping parks, and rich farm-lands. It is a delight to him to keep thus fair the part of the earth over which it has been given him to rule. And, as to his people, he would think it shameful to receive the rents from his well-managed estates in the country, year by year, without some slight recognition of his tenantry--at least on birthdays or at Christmas.
But where are the owners, or lords, or ladies, of most courts like that in which I stood with my two fellow-workers? Who holds dominion there? Who heads the tenants there? If any among the nobly born, or better educated, own them, do they bear the mark of their hands? And if they do _not_ own them, might they not do so? There are in those courts as loyal English hearts as ever loved or reverenced the squire in the village, only they have been so forgotten. Dark under the level ground, in kitchens damp with foulest moisture, there they huddle in multitudes, and no one loves or raises them. It must not be thought that the over-worked clergymen and missionaries, heroic as they often are, can do all that might be done for them. They count their flock by thousands, and these people want watching one by one. The clergy have no control over these places, nor have they half the power of directing labor to useful ends, which those might have who owned the houses, and were constantly brought into direct contact with the people.
How this relation of landlord and tenant might be established in some of the lowest districts of London, and with what results, I am about to describe by relating what has been done in the last two years in Blank Court. I have already, in these pages,[4] given an account of my former efforts to establish this relation on a healthy footing in another London court; of the details of my plan of action; and of its success. I am not, therefore, in what follows, putting forth anything new in its main idea, but am simply insisting on principles of the truth of which every day's experience only makes me the more deeply assured, and recounting the history of an attempt to spread those principles to a class still lower than that alluded to in my former paper.
It was near the end of 1869 that I first heard that a good many houses in Blank Court were to be disposed of. Eventually, in the course of that year, six ten-roomed houses were bought by the Countess of Ducie, and five more by another lady, and placed partially under my care. I was especially glad to obtain some influence here, as I knew this place to be one of the worst in Marylebone; its inhabitants were mainly costermongers and small hawkers, and were almost the poorest class of those amongst our population who have any settled home, the next grade below them being vagrants who sleep in common lodging-houses; and I knew that its moral standing was equally low. Its reputation had long been familiar to me; for when unruly and hopeless tenants were sent away from other houses in the district, I had often heard that they had gone to Blank Court, the tone in which it was said implying that they had now sunk to the lowest depths of degradation. A lawyer friend had also said to me, on hearing that it was proposed to buy houses there, "Blank Court! why, that is the place one is always noticing in the police reports for its rows."
Yet its outward appearance would not have led a casual observer to guess its real character. Blank Court is not far from Cavendish Square, and daily in the season, scores of carriages, with their gayly dressed occupants, pass the end of it. Should such look down it, they would little divine its inner life. Seen from the outside, and in the daytime, it is a quiet-looking place, the houses a moderate size, and the space between them tolerably wide. It has no roadway, but is nicely enough paved, and old furniture stands out for sale on the pavement, in front of the few shops.
But if any one had entered those houses with me two years ago, he would have seen enough to surprise and horrify him. In many of the houses the dustbins were utterly unapproachable, and cabbage-leaves, stale fish, and every sort of dirt were lying in the passages and on the stairs; in some the back kitchen had been used as a dustbin, but had not been emptied for years, and the dust filtered through into the front kitchens, which were the sole living and sleeping rooms of some families; in some, the kitchen stairs were many inches thick with dirt, which was so hardened that a shovel had to be used to get it off; in some there was hardly any water to be had; the wood was eaten away, and broken away; windows were smashed; and the rain was coming through the roofs. At night it was still worse; and during the first winter I had to collect the rents chiefly then, as the inhabitants, being principally costermongers, were out nearly all day, and they were afraid to entrust their rent to their neighbors. It was then that I saw the houses in their most dreadful aspect. I well remember wet, foggy, Monday nights, when I turned down the dingy court, past the brilliantly-lighted public-house at the corner, past the old furniture outside the shops, and dived into the dark, yawning, passage ways. The front doors stood open day and night, and as I felt my way down the kitchen stairs, broken, and rounded by the hardened mud upon them, the foul smells which the heavy, foggy air would not allow to rise, met me as I descended, and the plaster rattled down with a hollow sound as I groped along. It was truly appalling to think that there were human beings who lived habitually in such an atmosphere, with such surroundings. Sometimes I had to open the kitchen door myself, after knocking several times in vain, when a woman, quite drunk, would be lying on the floor on some black mass which served as a bed; sometimes, in answer to my knocks, a half-drunken man would swear, and thrust the rent-money out to me through a chink of the door, placing his foot against it, so as to prevent it from opening wide enough to admit me. Always it would be shut again without a light being offered to guide me up the pitch-dark stairs. Such was Blank Court in the winter of 1869. Truly, a wild, lawless, desolate little kingdom to come to rule over.
On what principles was I to rule these people? On the same that I had already tried, and tried with success, in other places, and which I may sum up as the two following: firstly, to demand a strict fulfillment of their duties to me,--one of the chief of which would be the punctual payment of rent; and secondly, to endeavor to be so unfailingly just and patient, that they should learn to trust the rule that was over them.
With regard to details, I would make a few improvements at once--such, for example, as the laying on of water and repairing of dustbins, but, for the most part, improvements should be made only by degrees, as the people became more capable of valuing and not abusing them. I would have the rooms distempered, and thoroughly cleansed, as they became vacant, and then they should be offered to the more cleanly of the tenants. I would have such repairs as were not immediately needed, used as a means of giving work to the men in times of distress. I would draft the occupants of the underground kitchens into the upstair rooms, and would ultimately convert the kitchens into bath-rooms and wash-houses. I would have the landlady's portion of the house--_i. e._ the stairs and passages--at once repaired and distempered, and they should be regularly scrubbed, and, as far as possible, made models of cleanliness, for I knew, from former experience, that the example of this would, in time, silently spread itself to the rooms themselves, and that payment for this work would give me some hold over the elder girls. I would collect savings personally, not trust to their being taken to distant banks or saving clubs. And finally, I knew that I should learn to feel these people as my friends, and so should instinctively feel the same respect for their privacy and their independence, and should treat them with the same courtesy that I should show towards any other personal friends. There would be no interference, no entering their rooms uninvited, no offer of money or the necessaries of life. But when occasion presented itself, I should give them any help I could, such as I might offer without insult to other friends--sympathy in their distresses; advice, help, and counsel in their difficulties; introductions that might be of use to them; means of education; visits to the country; a lent book when not able to work; a bunch of flowers brought on purpose; an invitation to any entertainment, in a room built at the back of my own house, which would be likely to give them pleasure. I am convinced that one of the evils of much that is done for the poor springs from the want of delicacy felt, and courtesy shown, towards them, and that we cannot beneficially help them in any spirit different to that in which we help those who are better off. The help may differ in amount, because their needs are greater. It should not differ in kind.
To sum up: my endeavors in ruling these people should be to maintain perfect strictness in our business relations, perfect respectfulness in our personal relations.
These principles of government and plans of action were not theoretical: they had not been _thought out_ in the study, but had been _worked out_ in the course of practical dealings with individual cases. And though I am able thus to formulate them, I want it understood that they are essentially living, that they are not mere dead rules, but principles the application of which is varying from day to day. I can say, for example, "It is our plan to keep some repairs as employment for men out of work;" but it needs the true instinct to apply this plan beneficially--the time to give the work, its kind, its amount, above all the mode of offering it, have to be felt out fresh on each fresh occasion, and the circumstances and characters vary so that each case is new.
The practical carrying out in Blank Court of these various plans of action involved, as may readily be imagined, a great deal of personal supervision. Hence the "lot o' landladies" which excited the attention of the street boys. Several ladies, whether owners of houses or not, have worked there energetically with me since the property was bought; and when I use the word "we," I would have it understood to apply to these ladies and myself: it is often upon them that much of the detail of the work devolves.
But to proceed with the history of Blank Court. Our first step on obtaining possession was to call on all the inhabitants to establish our claim to receive rents. We accepted or refused the people as tenants, made their acquaintance, and learnt all they might be disposed to tell us about themselves and their families. We came upon strange scenes sometimes. In one room a handsome, black, tangle-haired, ragged boy and girl, of about nine and ten, with wild dark eyes, were always to be found, sometimes squatting near the fire, watching a great black pot, sometimes amusing themselves with cutting paper into strips with scissors. It was difficult to extract a word: the money and dirty rent-book were generally pushed to us in silence. No grown person was ever to be seen. For months I never saw these children in the open air. Often they would lie in bed all day long; and I believe they were too ignorant and indolent to care to leave the house except at night, when the boy, as we afterwards found, would creep like a cat along the roofs of the outbuildings to steal lumps of coal from a neighboring shed.
At one room we had to call again and again, always finding the door locked. At last, after weeks of vain effort, I found the woman who owned the room at home. She was sitting on the floor at tea with another woman, the tea being served on an inverted hamper. I sat down on an opposite hamper, which was the only other piece of furniture in the room, and told her I was sorry that I had never been able to make her acquaintance before. To which she replied, with rather a grand air and a merry twinkle in her eye, that she had been "unavoidably absent:" in other words, some weeks in prison,--not a rare occurrence for her.
When we set about our repairs and alterations, there was much that was discouraging. The better class of people in the court were hopeless of any permanent improvement. When one of the tenants of the shops saw that we were sending workmen into the empty rooms, he said considerately, "I'll tell you what it is, Miss, it'll cost you a lot o' money to repair them places, and it's no good. The women's 'eads 'll be druv through the door panels again in no time, and the place is good enough for such cattle as them there." But we were not to be deterred.
On the other hand, we were not to be hurried in our action by threats. These were not wanting. For no sooner did the tenants see the workmen about than they seemed to think that if they only clamored enough they would get their own rooms put to rights. Nothing had been done for years. Now, they thought, was their opportunity. More than one woman locked me in her room with her, the better to rave and storm. She would shake the rent in her pocket to tempt me with the sound of the money, and roar out "that never a farthing of it would she pay till her grate was set," or her floor was mended, as the case might be. Perfect silence would make her voice drop lower and lower, until at last she would stop, wondering that no violent answers were hurled back at her, and a pause would ensue. I felt that promises would be little believed in, and, besides, I wished to feel free to do as much, and only as much, as seemed best to me; so that my plan was to trust to my deeds to speak for themselves, and inspire confidence as time went on. In such a pause, therefore, I once said to a handsome, gypsy-like Irishwoman, "How long have you lived here?" "More than four years," she replied, her voice swelling again at the remembrance of her wrongs; "and always was a good tenant, and paid my way, and never a thing done! And my grate, etc., etc., etc." "And how long have I had the houses?" "Well, I suppose since Monday week," in a gruff but somewhat mollified tone. "Very well, Mrs. L----, just think over quietly what has been done in the houses since then; and if you like to leave and think you can suit yourself better, I am glad you should make yourself comfortable. Meantime, of course, while you stay, you pay rent. I will call for it this evening if it doesn't suit you to pay now. Good morning."
Almost immediately after the purchase of the houses, we had the accumulated refuse of years carted away, the pavement in the yards and front areas were repaired, dustbins cleared, the drains put in order, and water supplied. Such improvements as these are tolerably unspoilable, but for any of a more destructible nature it was better to wait. The importance of advancing slowly, and of gaining some hold over the people as a necessary accompaniment to any real improvement in their dwellings, was perpetually apparent. Their habits were so degraded that we had to work a change in these before they would make any proper use of the improved surroundings we were prepared to give them. We had locks torn off, windows broken, drains stopped, dustbins misused in every possible manner, even pipes broken, and water-taps wrenched away. This was sometimes the result of carelessness, and deeply-rooted habit of dirt and untidiness; sometimes the damage was willful. Our remedy was to watch the right moment for furnishing these appliances, to persevere in supplying them, and to get the people by degrees to work with us for their preservation. I have learned to know that people are ashamed to abuse a place they find cared for. They will add dirt to dirt till a place is pestilential, but the more they find done for it, the more they will respect it, till at last order and cleanliness prevail. It is this feeling of theirs, coupled with the fact that they do not like those whom they have learned to love, and whose standard is higher than their own, to see things which would grieve them, which has enabled us to accomplish nearly every reform of outward things that we have achieved; so that the surest way to have any place kept clean is to go through it often yourself. First I go at regular times, and then they clean to receive me, and have the pleasure of preparing for me, and seeing my satisfaction; then I go at unexpected times to raise them to the power of having it always clean.
Our plan of removing the inhabitants of the miserable underground kitchens to rooms in the upper parts of the houses, did not, strange as it may seem, meet with any approbation at first. They had been so long in the semidarkness that they felt it an effort to move. One woman, in particular, I remember, pleaded hard with me to let her stop, saying, "My bits of things won't look _anything_ if you bring them to the light." By degrees, however, we effected the change.